ORDERING & PAYMENT TERMS
Orders must be placed, amended or cancelled online. Requests received by email are not guaranteed and all processed orders will be charged. If you are having difficulty please email orders@sodt.co.uk or call 01798 342888.
Please notify us on the day of delivery if any part of your order is missing or damaged. Later claims may not be considered.
SØDT is a small business and relies on prompt payment. Invoices are emailed daily and statements are sent every Saturday. Payment should be made within the week following delivery unless otherwise agreed in writing by SØDT. Failure to make payment on time will result in suspension of further deliveries until payment is received. If we agree monthly payments with you statements will be sent on the 23rd and all invoices on that statement must be cleared by the 26th. Overdue accounts will automatically be put on hold until payment is received.
If we are entering your premises or you can provide a secure cupboard or box outside, we can decant your delivery if requested, otherwise orders are delivered in grey baskets clearly marked SØDT. If you have deliveries from other bakeries and there is any danger of another bakery taking them, please chain and padlock ours together (and to something) and let us know the location and combination. The crates and boxes for one day’s order are on loan. Please make sure all are ready for collection on your next delivery. Any discrepancies will be charged on a separate invoice at the beginning of the following month, bread crates at £25 + VAT each and pastry boxes at £8 + VAT each. If overdue crates and boxes are later returned they will then be credited to your account.

TERMS OF SERVICE (opens in a new window, your form entries will not be lost)